545 Edwards Court Newport News, VA 23608   Phone: 757-873-1102   Toll-free: 1-888-873-1102   Emergency: 1-800-535-5053
Services
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At Harper and Company, Inc., we service almost everything we sell. For specific information on our services, see below.

Water Management

Water Management is a customized service that Harper and Company, Inc. provides. With a pump room check-up this service can include: water testing, chemical analysis recommendations, Stranco controller calibration, Stranco controller download when applicable, chemical feeder inspection, strainer basket cleaning, water level recommendation, filter backwashing, algae inspection, and more depending on your set-up and needs. Contact us for more information on this service.

On-Site Services

We specialize in providing after sale service on our products. If we cannot service the item, we can help direct you to someone who can. If you need assistance or have questions, our staffed technicians can provide phone support as well to almost all equipment and water chemistry balance issues. Below is our general pricing for on-site services.

On-Site Service

$90/hour

Travel Fee

$45/hour

Repair Services

In addition to our management and on-site services, we also repair equipment. Below is our general pricing for repair services for certain types of equipment. Please note that parts and freight are additional charges.

Stranco Controllers

$200 minimum

Chemical Feeders

$90/hour

Most Automatic Cleaners

$90/hour

Other

$90/hour

How to Order

Orders can be placed 24 hours a day, 7 days a week.

By Phone

If you are in the Hampton Roads area call 757.873.1102, extension 19 or 20.

If you are out of the area call toll free at 1.888.873.1102, extension 19 or 20.

By Fax

757.873.1384

Emergency Chemical Phone Number to "INFO-TRAC"

1.800.535.5053

We are here to help you. Contact us with your questions or for more information on our services.